Setup fees are refundable for the following reasons only: (1)
the account order is canceled prior to activation; or (2) the
domain name was not available.
|Each of AboveWorld Premium's web hosting
plans carries a 30 day money back guarantee. If you are
not completely satisfied with our services within the
first 30 days of your contract, you will be given a full
refund of the contract amount excluding setup fees and
For web hosting contracts of 3 months or less, the full contract
amount less any setup fees and overages will be refunded if
AboveWorld Premium is notified within the first 30 days following
activation. No refund is available after the 30th day.
For web hosting contracts longer than 3 months, a refund
equal to one-half of the contract amount less any setup fees
and overages will be given if AboveWorld Premium is notified
prior to the first day of the second half of the contract
term. For example, on a 6 month contract AboveWorld Premium
must receive the notice of cancellation prior to the first
day of the fourth month of the contract. No refunds will be
given once the second half of the contract term has begun.
This policy does not apply to any additional services such
overages, disk space, pop accounts, etc.
All cancellations must be received in writing as per the
deadlines indicated; regular mail, e-mail and fax notifications
are acceptable. Phone requests will not constitute acceptance
of any cancellation.