AboveWorld Premium is well known for its unparalleled level of support. Compare our support to any other web hosting company and you will quickly see why more people choose AboveWorld Premium. We value our customers greatly and believe that customer support is the key to great hosting. So jump right in and learn how to use AboveWorld Premium's services to the fullest extent, and don't be afraid to ask questions! 
 
IMPORTANT: Support requests for our free hosting sites, including free AboveWorld.com and 0CostHost.com sites, are not to be directed to our support email address. This support address can answer inquiries from paid hosting customers of AboveWorld Premium only.

ABOVEWORLD & 0COSTHOST MEMBERS: If you are transfering your domain from AboveWorld to AboveWorld Premium, you must change your nameservers to these:

Primary: ns1.accountsupport.com (208.235.113.15)
Secondary: ns2.accountsupport.com (208.26.64.15)

You will also need to upload your files to your new AboveWorld Premium server. Instructions are below in "Uploading Your Site".

Frequently Asked Questions

• Web Hosting FAQ

Policies

• Acceptable Uses Policy
• Billing Policy
• Refund Policy
• CGI Usage Policy

Account Information

• Account Control Panel
• Mail Forwarding
• POP/IMAP Server
• CGI Capabilities
• Optional Frontpage Extensions

Uploading Your Site

• FTP Clients 
• FTP - Logging In 
• FTP - Uploading 
• F.A.Q. 

Domain Names

• Registration
• Transfer
• Pointers
• F.A.Q. 

E-Mail Accounts

• Retrieving E-Mail
• POP Accounts
• E-Mail Forwarding
• E-Mail Auto-responders
• F.A.Q.