To retrieve e-mail from one of your accounts, you
will need to connect to your Internet Provider and start up your e-mail
program, such as Netscape Mail, Microsoft Outlook, Internet Mail,
or Eudora. Then you will need to change the mail options of your e-mail
program to retrieve from our POP/IMAP server. In your mail program
options screen, simply change the 'Incoming' or 'POP' server listed
to pop.yourdomain.com. Then, when you retrieve mail, you will be prompted
for the user name and password, and you should enter the Account Name
and password for the POP account from which you are retrieving mail
(see 'Creating a POP account', below).
POP accounts will probably be familiar to anyone
who has ever used Internet E-mail. POP accounts are simply the standard
Internet boxes that receive e-mail, and you can retrieve the mail
in a POP account by using an e-mail program, like the ones listed
above. Each POP account has an e-mail address associated with it (such
as firstname.lastname@example.org), an Account Name, and a Password. Note
that the Account Name does not need to match the e-mail address for
the POP account. For instance, you could set up POP account with the
Account Name of 'robert', but with an E-mail address of webmaster@robertscompany_site.com.
See 'Setting up a POP account' below for more information about this.
You may not need a POP account if you are only
going to use Mail Forwarding. From the Mail Settings page, there
are two steps to creating a new POP mail account. First, bring up
the POP account page and scroll down to the area that says 'Add
POP account'. From here select an Account Name of up to eight characters
in length. This does NOT have anything to do with the actual e-mail
address used for this POP account. It is only used to log in to
retrieve your mail. The Account Name must be unique to our servers,
so you will have to use one that is not already taken by another
customer. Select a password of at least 4 characters and at least
2 number, such as 'site01', and click the 'Add' button. The next
step is to use mail forwarding to deposit mail in the newly created
POP account. Go to the Mail Forwarding page and create a new forward,
such as 'email@example.com', and in the destination blank
type the Account Name of the POP account you just created. That's
all there is to it. You can now retrieve mail sent to the new e-mail
address by using the Account Name and password for the POP account
in your e-mail program. Think of the POP account as a postal mailbox,
and the e-mail forward as the address of the house in question.
E-Mail Forwarding allows you to specify E-Mail
addresses to deposit mail sent to your domain. You will have one "default"
forward, and a variable amount of additional forwards depending on
your chosen plan.
The default forward will handle all mail
that is not otherwise recognized. In other words, if someone sends
mail to an e-mail address (firstname.lastname@example.org) that is not listed
on either the forwards page or the auto-responders page, the message
will be directed to the default forward, which will place the message
wherever you specify. You can modify the destination of the default
forward on the mail setting page as well. For instance, if you have
a POP account with an Account Name of 'robert', and you want all
e-mail to default to this box, then simply type 'robert' in the
'Default Forward' box. Or, if you want all of your unspecified e-mail
to default to your mailbox at your dial-up provider, then you can
type 'email@example.com' or similar in the 'Default Forward' blank.
Note that the 'Default Forward' blank is automatically set to the
E-Mail address you supplied when you signed for you account.
Setting up a Mail Forward: Regular mail
forwards are set up the same way. Just enter the E-mail address
you want to forward and the destination E-mail address on the Mail
Forwards page, and the mail will be forwarded automatically.
Auto-responders are e-mail addresses that automatically
send a text document as a reply. You may find this useful if you get
many requests for the same information. For instance, if many people
request your catalog be sent to them via e-mail, you can set up an
auto-respoder named firstname.lastname@example.org, which would send the file
catalog.txt to anyone that sends mail to it. After adding an auto-responder,
several options become available:
Auto-Responder Name: This is the name
at your domain that will auto-respond when email is sent to it.
It must conform to the same rules that receiving addresses in the
Mail Forwarding section obey.
Notification Address: This is the address
that will receive notification when e-mail is sent to an auto-responder.
The auto-responder robot will send you a message containing the
e-mail it received. There are several ways in which to specify the
content of your auto-responder. With the first two methods (using
the online editor or uploading through your browser) you specify
the headers of the mail message when you submit the content. However,
with the third option, when you specify a file in your home directory,
it allows you to upload a message containing any headers that you
want. If you wish people receiving auto-responder e-mail to have
the message display correctly in their mail clients, you should
specify at least the 'From' and 'Subject' headers in the message.
An example of the format that the message should be in follows:
From: Automatic Catalog
Subject: Your Catalog Resquest
What follows is the catalog you requested
from us: 3 French Hens ... $2 Chocolate Mousse .. $5 Etc.
Headers end with an empty line, and everything
that follows is interpreted as the body text. If the "Modify Content"
text is blinking, this is because it has detected the absence of
the auto-responder's contents. Once you upload the auto-responder
text correctly, the caption should stop blinking.
If you would like to have several addresses at
your domain auto-respond with the same message, you may do this
quickly and easily by setting a forward in the Email Forwarding
section of the Mail Settings page to forward to the address of your
autoresponder@yourdomain. You may even do this for your Default
If this is a feature you would like
to have, please e-mail: email@example.com
What is 'Spam', and where do you stand regarding
Spam is the unsolicited or bulk e-mailing of
advertisements and the like. Spamming is highly frowned upon throughout
the Internet community, and we are no exception. A few spammers
can ruin e-mail service for the rest of our users by forcing recipients
to filter E-Mail coming from us, or by bogging down the mail server
to the point of uselessness. Because of this, we have a strict anti-spam
policy in our Account Usage Agreement. Any account with us about
which we receive legitimate spam complaints is subject to deactivation
at our discretion, with or without warning or refund.